Returns & Exchanges
At GOODLAND, we strive to ensure your home feels exactly how you envisioned; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Carefully place the unused items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.